21 habits to Improve Professionalisme is:

  1. Ability to influence
  2. Commercial thinking
  3. Commitment to change and adaptation
  4. Constructive communication
  5. Creativity and innovation
  6. Direction and purpose
  7. Effective planning and organisation
  8. Enthusiasm for customer service
  9. Focus on developing others
  10. Interpersonal awareness and diplomacy
  11. Intuitive thought
  12. Motivation to succeed
  13. Ownership of self-development
  14. People management and leadership potential
  15. Positive decisions
  16. Professional ethics and social responsibility
  17. Resilience and emotional control
  18. Results through action
  19. Specialist knowledge and ability
  20. Teamwork and collaboration
  21. Use of information and data
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